First off – don’t take you brand new Jimmy Lewis 11ft out in a 20 knot onshore blow.  I did and I managed to put some scrapes on the side of the rail.  The board was only 2 days old, I was seriously gutted.

 I got back into the house and decided to google repairing expoy boards, but did not get anywhere with that, so I found my self on the Jimmy Lewis website . There was an email address jimmy@jimmylewis.com so I fired off an email as below :

to jimmy@jimmylewis.com
date 12-Aug-2007 19:51
subject JL 11ft stand up paddle board
mailed-by gmail.com

Hi there,

I have just purchased one of these boards and I foolishly went for a session in 20knot winds. I managed to dink the rails with the paddle – they have taken off a very thin layer of white finish exposing glass cloth. Do I need to repair this ? is it letting water in ? If so what is the construction and how do I repair it.

Cheers,

Matt.

I then got a beer out the fridge and sat there feeling upset about dinging my board and three minutes later…..

from jimmy@jimmylewis.com
date 12-Aug-2007 19:54
subject Re: JL 11ft stand up paddle board

Hi Matt, First of all, THANK YOU for getting one of MY boards. That 11′er
IS possible the nicest board on the market right now. You know, ALL stand
up boards are going to get beat up on the rails a bit. The way to see if
it’s leaking is to put your mouth over the chip and suck. If you can feel
air coming out, then you’d need to seal it. The board is EPS (styrofoam)
and epoxy. So you’d want to use epoxy resin to fis anything. If those
chips AREN’T leaking, you could just get some paint and touch them up. Let
me know if you need anything else from me. Thanks and aloha, Jimmy

Now from the South Coast of the UK all the way to Hawaii in three minutes. Now that is customer service. If anyone out there is interested you can respray your Jimmy Lewis stand up paddle boards with car paint, as that is what the factory uses.